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Five Questions to Ask Your Customers

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By Mary Cantando0 Comments

You may think you’re doing a great job, but it doesn’t really matter what YOU think. What’s important is how your customers judge you.

Here are five questions to ask them.

Five Questions to Ask Your Customers

1. How well do we deliver what we promise?

2. How well do we understand and meet your special needs and requests?

3. How often do we do things right the first time?

How about on time?

4. How do you rate the quality of our service?

How about compared to our competitors?

5. Would you be willing to recommend us?

What are you going to do if they say yes?

This entry was posted in Insights and tagged Building Your Business,Communicating,Retaining Clients.
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Five Beliefs That Will Take You Far in Life

I’ve often been referred to as a “Pollyanna” because I really believe that no matter what you’ve got going on in your life, you can make it truly great. I’m not saying that it is easy to make it great, but if you make that decision and are willing to work on the changes required, I believe that anyone can have a great life.

Here are five concepts that can move you in that direction.

Five Beliefs That Will Take You Far in Life

Read More

By Mary Cantando17 Comments

Newsletter

Sign up to have the latest news and member-only deals delivered straight to your inbox.

Thanks for signing up!

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