Although much change has occurred in business among men and women, there are still some strong differences in meeting with either sex. Next week we’ll highlight women’s tendencies, but here are five tendencies that men demonstrate.

Five Tendencies of Men in Business

To build a customer-centric business, you need employees who can resolve customers’ problems while representing your company in the way you expect.

Here are five questions to help you determine if a potential employee has the right temperament to do the job.

Five Interview Questions for Customer-Facing Employees

Here’s an old adage: “All things being equal, people will do business with people they like.”

Here are five approaches that you might have thought of before, but maybe don’t implement on a regular basis. Give them a try.

Five Approaches to Creating Warm Business Relationships

What’s the hold up in your customers’ buying decision? Maybe they need to see your offerings in a different light. Maybe they need to justify the financial investment you’re asking them to make. Maybe they need to understand how others have benefited from using your offerings.

Here are five things that just might close the deal.

Five Ideas to Make Your Customers Want to Do Business with You

It’s easy for celebrities to grow huge number of followers to their social media accounts. But how do regular folks like you and me do it?

Here are five ideas to try.

Five Steps to Grow Your Social Media Numbers

You may think you’re doing a great job, but it doesn’t really matter what YOU think. What’s important is how your customers judge you.

Here are five questions to ask them.

Five Questions to Ask Your Customers

Remember, your best customers are your current ones. But you’ve got to pay attention to them. A recent study shows that 68% of people change vendors because of indifference toward them by the owner, manager or employees.

Here are five things you can do to combat that indifference.

Five Ways to Show Your Customers You LOVE Them

I’m fond of saying, “If I see you at the beach coming out of the ocean, you should be able to hand me your business card.” In other words, carry your cards with you at all times because you never know when you’ll want to share one. Even in this age of digital everything, cards are still important. Here are some considerations for your business cards:

Five Components of a Great Business Card

Are you spinning your wheels trying to grow your customer base? Do new customers come in the front door while old ones walk out the back? If so, you need to focus on your relationship with customers.

Here are five ways to do that.

If you want to retain key customers for the long haul, the questions you ask are often more important than any other conversation you have with them.

Here are five questions to ask the customers that you want to keep.

Five Questions to Ask Your Customers